Application Cloud Radware Plans Service Protection
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Radware’s Cloud Application Protection Service provides state-of-the-art
security capabilities alongside advanced automation and industry-leading
security services provided by Radware’s industry-known ERT (Emergency
Response Team). The service is offered in three service plans. Each plan is designed to cater to different cybersecurity needs and risk exposure, as well as different levels of managed services. |
 | Cloud Application ProtectionStandard PlanRadware’s Standard plan offers the industry benchmark protection level with extra unique features and capabilities. It includes Radware’s Cloud WAF, API protection, zero-day attack protection, and 1Gbps of network and web DDoS protection, as well as Radware’s outstanding SLA. |
 | Cloud Application ProtectionAdvanced PlanRadware’s Advanced plan takes application security to the next level by offering advanced protection capabilities for those that want to ensure they are well protected from more sophisticated and unknown attacks. The plan includes, on top of the Standard plan, Radware’s Advanced WAF with its positive security model engine that protects against more sophisticated unknown and zero-day attacks, 10Gbps of network and web DDoS protection, as well as JS supply chain mapping, monitoring, and attack detection for client-side protection. It also includes Radware’s intelligence feed – the ERT Active Attackers Feed (EAAF), and further support for onboarding and policy reviewing. |
 | Cloud Application ProtectionComplete PlanRadware’s Complete plan provides a security blanket for your entire application environment. From client-side to server-side and everything in between. This plan includes everything the Advanced plan has to offer, with the addition of Radware’s advanced Bot Manager and its behavioral-based multi-layered detection and mitigation, automated API discovery and API security policy generation, client-side protection enforcement, and account-specific proactive security recommendations. |
| Radware Cloud Application Protection Service | |||
 Standard |
 Advanced |
 Complete | |
| WAF |  | | |
| API Protection | | | |
| Advanced Rules | | | |
| Rate Limit | | | |
| Access Control & IP Geo Rules | | | |
| Reporting & Analytics | | | |
| DDoS Protection | 1Gbps | 10Gbps | 10Gbps |
| Standard Support | | | |
| Advanced Support |  | | |
| Advanced WAF | | | |
| EAAF | | | |
| Client Side Protection – Detection | | | |
| Client Side Protection – Mitigation | | | |
| API Discovery | | | |
| Bot Manager | | | |
| Security Recommendations | | | |
| Data Retention | 30 Days | 60 Days | 90 Days |
| Unlimited DDoS | Add-on | Add-on | Add-on |
| CDN | Add-on | Add-on | Add-on |
| Premium Support | Add-on | Add-on | Add-on |
Add-Ons
 | ERT Premium Managed ServiceFor organizations lacking the cyber-security expertise in-house or those who simply cut their security overheads even further, Radware offers the invaluable ERT Premium managed service:
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 | CDNFor enterprises that wish to combine website delivery with their web application security, Radware offers a content delivery network (CDN) solution integrated directly into Radware’s application protection portal. Radware’s CDN solution is based on the Amazon CloudFront CDN for a massive, globally distributed footprint, enhanced performance, and DevOps-friendly usability. |
 | Unlimited DDoS ProtectionFor enterprises that suffer from high-volume DDoS attacks and 1G or 10G of mitigation capacity is not enough, Radware offers unlimited protection with its industry’s top-rated DDoS protection solution. Defend your organization against today’s most advanced DDoS attacks – no matter their frequency or volume. Talk to a Radware Cyber Security advisor to find out which plan best suits your organization’s security needs. |
10-minute response SLA via "Hot-line" accessManaged Services Support Levels
Risk/Impact-based Priority |
 Standard Support |
 Advanced Support |
 ERT Premium Service (Add-On) | |
| Response SLA | P1 (Phone) | 40 Min | 30 Min | 10 Min |
| P1 (Ticket) | 3 Hours | 2 Hours | 60 Min | |
| P2 | 6 Hours | 4 Hours | 2 Hours | |
| P3 | 16 Hours | 12 Hours | 4 Hours | |
| P4 | 24 Hours | 24 Hours | 12 Hours | |
| Ticket Updates | P1 | 48 Hours | 48 Hours | 24 Hours |
| P2 | 96 Hours | 72 Hours | 48 Hours | |
| P3 | 120 Hours | 96 Hours | 72 Hours | |
| P4 | 144 Hours | 120 Hours | 96 Hours | |
| Managed Services | Certificate Management & Notifications | | | |
| Onboarding & Policy Review | | | | |
| Post-attack Analysis | | | | |
| Quarterly Premium Security Report | | | | |
| Security Configuration Review | | 6 Months | 3 Months | |
| Extended Monitoring | | External Monitoring on Top 5 Apps | External Monitoring on All Apps |
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